ChampionScott Partners announces the appointment of Cindy Rock as Vice President Sales, Call Centers & Support at Dex One. Ms. Rock is an accomplished executive with substantial experience in international customer operations, sales and call center management.
Ms. Rock joins Dex One from Boston Financial Data Services, where she was Division Vice President, Investor Services. She managed all call center services for over eighty different clients servicing mutual fund accounts, 529 plans and retirement services. Ms. Rock was also responsible for managing the relationship of key client accounts, and served as a member of the executive team influencing strategy, policy and employee issues firm wide.
Prior to Boston Financial Data Services, Ms. Rock had a very successful 23 year career at Sprint-Nextel. Throughout her tenure, she held multiple senior leadership roles across the sales and customer service organizations. Most recently, she was Senior Vice President Customer Care, and responsible for leading Sprint’s Customer Operations worldwide, serving wireless and long distance customers.
Ms. Rock received a B.S. in Accounting from Pittsburg State University, and her MBA from the University of Kansas. She is also a CPA.
About ChampionScott Partners
ChampionScott Partners is the world’s premier retained executive search firm. Our specialty is senior leadership appointments in technology and technology-enabled companies, including related growth industries. Our client base encompasses both start-ups and global 500 companies. From our offices in Asia, Europe and the US, our partners recruit board directors, CEOs and senior executive leadership. We have successfully recruited senior management for leading companies in the U.S., China, Japan, EU, and India. Our partners proven global operating and executive search expertise is applied to every search and integral to the success of the business strategies that shape our clients’ companies. For more information, visit www.championscott.com.
About Dex One Corporation
Dex One Corporation (NYSE: DEXO) is a leading marketing solutions provider helping local businesses and their customers connect wherever and whenever they choose to search. Building on its heritage of delivering print-based solutions, the company provides integrated products and services to help its clients establish their digital presence and generate leads. Dex One’s locally based marketing experts offer a broad network of local marketing solutions including online, mobile and print search solutions, such as DexKnows.com. For more information, visit www.DexOne.com.